Bill Protection for Time-of-Use Rates

In May 2021, most residential electricity customers in Alameda County were placed on Time of Use rates as part of a statewide transition to support more renewable energy. The transition included a year of bill protection, which has now concluded.

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Energy Bill Assistance

Information resource to help customers and other EBCE stakeholders find the assistance programs they need.

Hand using a calculator on table with papers

Paying your energy bill can be a financial challenge. Unfortunately, finding assistance when you can’t pay your energy bill can add to that challenge. EBCE wants to make it easier for customers to find and enroll in assistance programs, so we developed this web page as a one-stop shop for information about assistance in paying energy bills.

Energy Customers

Learn about different programs available to customers to help pay their bill. Residents can also participate in a community solar program to benefit from 100% renewable energy.

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Learn More about Community Solar

Community Based Organizations

Organizations serving the East Bay can help jumpstart a more resilient community through sponsoring community solar.

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EBCE’s Connected Communities Program

Learn about what EBCE is doing to help low-income customers pay their bill and prevent service shut-offs.

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