Demand Response Program
EBCE’s Demand Response program is an optional rate that offers businesses an opportunity to receive a rebate in exchange for responding to price signals during up to 15 Peak Pricing Event Days per year, typically occurring on the hottest days of the summer.
EBCE will offer this option for service agreements on A10, E19 and E20 rate schedules in EBCE’s service area. Customers participating in the program may be on Bright Choice, Brilliant 100, or Renewable 100 service.
How it Works
EBCE will maintain the same incentive structure as PG&E: customers will receive a discount all summer (on monthly demand charges for E19 and E20 accounts; on demand charges and energy for A10 accounts) in exchange for a surcharge on energy consumed during “super-peak” hours (2 p.m. to 6 p.m.) on up to 15 event days during the summer season (May 1 to October 31). EBCE will employ a slightly different administrative approach due to billing limitations: with EBCE’s program, customers will be billed monthly at the standard EBCE rate for the applicable account rate schedule. Once a year, following the completion of the summer season, EBCE will evaluate the account’s summer electricity demand, and electricity consumed during event day super-peak hours. If the account curtailed its electricity demand to the point where the demand reduction credits are greater than the “super-peak” charges, EBCE will issue a credit for that net amount.
Customers participating in this program will benefit from rate protection. At the end of the summer season, EBCE will calculate the discounts and surcharges for each customer enrolled. If the sum of all credits and surcharges is in the customer’s favor, EBCE will issue a credit to the customer. If the sum of all credits and surcharges is not in the customer’s favor, the customer will not receive any bill adjustments or be required to pay any additional charges.
Noticing about Event Days
The program will run during the summer season (May 1 to October 31), and up to 15 event days can be called during that time. EBCE will call event days independently of PG&E. Therefore, EBCE’s event days may not coincide with PG&E’s Peak Day Pricing program. EBCE will provide notice to participating customers via email or text message on the afternoon before an event day. If EBCE fails to notify customers before 4 p.m. the day prior to an event day, the day will not be treated by EBCE as an event day. Event day “super-peak” hours are 2 p.m. to 6 p.m.
Discounts & Surcharges
The discounts and surcharges are delineated in the tables below. The balancing of credits and charges will be done in November (with rate protection). The credits and charges shown are identical to those offered by PG&E for 2019.
For E19 and E20 customers, the charges and credits are as follows:
|Rate Schedule||Event Surcharge |
|Peak kW Credit|
|Part Peak kW Credit
|Secondary Voltage||Primary Voltage||Transmission Voltage|
($ per kWh)
|Monthly Demand Credit Maximum Summer|
($ per kW)
|Energy Credit (applies to Peak Summer, Part-peak Summer, and Off-Peak Summer)|
($ per kWh)
How EBCE’s Demand Response Rules Compare to PG&E’s Peak Day Pricing Rules
|PG&E Peak Day Pricing|
|EBCE Demand Response|
Peak Day Pricing Default Rates: Peak Day Pricing (PDP) rates provide customers the opportunity to manage their electric costs by reducing load during high cost periods or shifting load from high cost periods to lower cost periods. Decision 10-02- 032 ordered that beginning May 1, 2010, eligible large Commercial and Industrial (C&I) customers default to PDP rates. A customer is eligible for default when 1) it has at least twelve (12) billing months of hourly usage data available, and 2) it has measured demands equal to or exceeding 200 kW for three (3) consecutive months during the past 12 months. All eligible customers will be placed on PDP rates unless they opt-out to a TOU rate
Decision 10-02-032, as modified by Decision 11-11-008, ordered that beginning November 1, 2014, eligible small and medium Commercial and Industrial (C&I) customers (those with demands that are not equal to or greater than 200kW for three consecutive months) default to PDP rates. A customer is eligible for default when it has at least twelve (12) billing months of hourly usage data available and two years of experience on TOU rates. All eligible customers will be placed on PDP rates unless they opt-out to a TOU rate.
Customers that do not meet default eligibility may voluntarily elect to enroll on PDP rates.
Bundled service customers are eligible for PDP. Direct Access (DA) and Customer Choice Aggregation (CCA) service customers are not eligible, including those DA customers on transitional bundled service (TBS). Customers on standby service (Schedule S), or on net-energy metering Schedules NEMFC, NEMBIO, NEMCCSF, or NEMA, are not eligible for PDP. In addition, master-metered customers are not eligible, except for commercial buildings with submetering as stated in PG&E Rule 1 and Rule 18. Non-residential SmartAC customers are eligible. Smart A/C customers may request PG&E to activate their A/C Cycling switch or Programmable Controllable Thermostat (PCT) when the customer is participating solely in a PDP event.
a. Default Provision: The default of eligible customers to PDP will occur once per year with the start of their billing cycle on or after November 1. Eligible customers will have at least 45-days notice prior to their planned default date when they may opt-out of PDP rates to take service on TOU rates. During the 45-day period, customers will continue to take service on their non-PDP rate. Customers may elect any applicable PDP rate. However, if the customers taking service on this schedule have not made that choice or elected to opt-out to a TOU rate at least five (5) days before their proposed default date, their service will be defaulted to the PDP version of this rate schedule on their default date. Existing customers on a PDP rate eligible demand response program will have the option to enroll.
Bundled service Net Energy Metering (NEM) customers taking service on Schedule NEM, NEMV, NEMVMASH, NEM2, NEM2V, or NEM2VMSH are eligible for default and opt-in PDP. NEM customers on NEMBIO, NEMFC, NEMCCSF, and NEMA are not eligible for PDP. The NEM Annual TrueUp billing date, and the first year PDP Bill Stabilization date in 19.c, may be independent 12 month periods. After the first year on PDP, NEM credits can offset PDP charges. All PDP billing for NEM customers will be based on net usage during each 15-minute interval. Net positive usage above the CRL, as well as net exports in excess of the CRL, in each 15-minute interval will be subject to PDP credits and charges as applicable.
For 2019, EBCE will offer this option for service agreements on A10, E19 and E20 rate schedules. Participation in EBCE's program is voluntary. Customers participating in the program may be on Bright Choice, Brilliant 100, or Renewable 100 service.
b. Capacity Reservation Level: Customers may elect a capacity reservation level (CRL) and pay for a fixed level of capacity, specified in kW. While the CRL is applicable year round, customers electing a CRL will be billed on a take-or-pay basis up to the specified CRL under the non-PDP rate of this schedule during the summer period (May 1 through October 31). This means that customers will be billed for summer peak generation demand charges up to the level of their CRL, even in summer months when the actual demand might be less than their CRL. Customers will receive PDP credits on summer usage above the CRL on all summer-period days. All usage during a PDP event protected under the CRL will be billed at the non-PDP rate. All usage above the CRL (as measured in 15-minute intervals), and not protected during a PDP event, will be billed at the PDP rate.
If a customer fails to elect an initial CRL, the customer’s initial CRL will be set at 50% of its most recent six (6) summer months’ average peak-period maximum demand and may go back to the previous year to make a full summer season (if available). If the customer has not established any historic summer billing demand, the CRL will be set at zero (0). The CRL for all customers, including NEM customers, must be greater than or equal to zero (0).
A customer may only elect to change their CRL once every 12 months.
EBCE will allow participants to specify a Capacity Reservation Level and will apply the same program rules as PDP. Customers that do not specify at CRL by April 30 will not have a CRL applied.
c. Bill Stabilization: PDP customers will be offered bill stabilization for the initial twelve (12) months unless they opt-out during their initial 45-day period. Bill stabilization ensures that during the initial 12 months under PDP, the customer will not pay more than it would have had it opted-out to the applicable TOU rate.
If a customer terminates its participation on the PDP rate prior to the initial 12 month period expiring, the customer will receive bill stabilization up to the date when the customer terminates its participation. Bill stabilization benefits will be computed on a cumulative basis, based on the earlier of 1) when a customer terminates its participation on the PDP rate or 2) at the end of the initial 12-month period. Any applicable credits will be applied to the customer’s account on a subsequent regular bill. Bill stabilization is only available one time per customer. If a customer unenrolls or terminates its participation on a PDP rate, bill stabilization will not be offered again.
Accounts participating in EBCE's program will benefit from rate protection. At the end of the summer season, EBCE will calculate the discounts and surcharges for each account enrolled. If the sum of all credits and surcharges is in the customer’s favor, EBCE will issue a credit to the customer. If the sum of all credits and surcharges is not in the customer’s favor, the customer will not receive any bill adjustments or be required to pay any additional charges.
d. Notification Equipment: Customers, at their expense, must have access to the Internet and an e-mail address or a phone number to receive notification of a PDP event. In addition, all customers can have, at their expense, an alphanumeric pager or cellular telephone that is capable of receiving a text message sent via the Internet, and/or a facsimile machine to receive notification messages.
If a PDP event occurs, customers will be notified using one or more of the abovementioned systems. Receipt of such notice is the responsibility of the participating customer. PG&E will make reasonable efforts to notify customers, however it is the customer’s responsibility to maintain accurate notification contact information, receive such notice and to check the PG&E website to see if an event is activated. PG&E does not guarantee the reliability of the phone, text messaging, e-mail system or Internet site by which the customer receives notification.
PG&E may conduct notification test events once a month to ensure a customer’s contact information is up-to-date. These are not actual PDP events and no load reduction is required
EBCE's program will operate under these same conditions, with the exception that alphanumeric pager and facsimile notifications will not be provided.
e. Demand Response Operations Website: Customers with demands of 200 kW or greater for three consecutive months can use PG&E’s demand response operations website located at https://inter-act.pge.com for load curtailment event notifications and communications.
The customer’s actual energy usage is available at PG&E’s demand response operations website or on “My Account”. This data may not match billing quality data, and the customer understands and agrees that the data posted to PG&E’s demand response operations website or on “My Account” may be different from the actual bill.
EBCE does not have jurisdiction over PG&E's website.
f. Program Operations: A maximum of fifteen (15) PDP events and a minimum of nine (9) PDP events may be called in any calendar year. PG&E will notify customers by 2:00 p.m. on a day-ahead basis when a PDP event will occur the next day. The PDP program will operate year-round and PDP events may be called for any day of the week. PDP events will be called from 2:00 p.m. to 6:00 p.m.
EBCE will call its own event days, up to 15 total in 2019. EBCE will notify customer by 4:00 p.m. on a day-ahead basis when an event will occur the next day.
g. Event Cancellation: PG&E may initiate the cancellation of a PDP event before 4:00 p.m. the day-ahead of a noticed PDP event. If PG&E cancels an event, it will count the cancelled event toward the PDP limits.
EBCE's program will operate under these same conditions.
h. Event Trigger: PG&E will trigger a PDP event when the day-ahead temperature forecast trigger is reached. The trigger will be the average of the day-ahead maximum temperature forecasts for San Jose, Concord, Red Bluff, Sacramento and Fresno.
Beginning May 1 of each summer season, the PDP events on non-holiday weekdays will be triggered at 98 degrees Fahrenheit (°F), and will be triggered at 105°F on holidays and weekends. If needed, PG&E will adjust the non-holiday weekday trigger up or down over the course of the summer to achieve the range of 9 to 15 PDP events in any calendar year. Such adjustments would be made no more than twice per month and would be posted to the demand response operations website or on PG&E’s PDP website.
PDP events may also be initiated as warranted on a day-ahead basis by 1) extreme system conditions such as special alerts issued by the California Independent System Operator, 2) under conditions of high forecasted California spot market power prices, 3) to meet annual PDP event limits for a calendar year, or 4) for testing/evaluation purposes.
EBCE will call its own event days.
i. Program Terms: A customer may opt-out anytime during their initial 12 months on a PDP rate. After the initial 12 months, customer’s participation will be in accordance with Electric Rule 12.
Customers may opt-out of a PDP rate at anytime to enroll in another demand response program beginning May 1, 2011.
Customers may opt out of EBCE's Demand Response program at any time.
j. Interaction with Other PG&E Demand Response Programs: Customers on a PDP rate may participate in a day-of dispatchable demand response program as established in D.09-08-027. If a NEM customer is on PDP, the customer cannot participate in a third party Demand Response program unless it ceases to be a PDP customer. If a third party signs a NEM customer up under Rule 24 at the CAISO, the customer is automatically removed from PDP.
Customers on EBCE's Demand Response program will not be on PDP.
How to enroll
Customers must enroll by April 30, 2019 by filling out the form below.