EBCE has received reports of individuals going door-to-door, claiming to be representatives of EBCE and asking for personal information. EBCE does not engage in door-to-door residential outreach efforts. If you, or someone you know, receive unsolicited home visits from someone claiming to represent EBCE, please do not interact with them, as they are not representatives of EBCE. If you are approached, please let us know at 1-833-699-3223 or email us at customer-support@ebce.org, and also contact local authorities.
Questions about your energy bill?
Visit our Understanding Your Bill page for a comprehensive guide to your electricity charges. Billing inquiries may also be submitted by email to customer-support@ebce.org or you can call our call center at 1-833-699-3223 between 7 a.m. – 7 p.m. on weekdays and press zero to speak with a live representative.