Benefit from energy and solar metering
Click here to choose your true-up
EBCE’s Net Energy Metering (NEM) program encourages our residential customers to install solar systems that produce clean renewable energy.
How it works
Net Energy Metering creates a two-way conversation between your solar system and the utility grid based on the variation in energy production and usage. Your interconnection application is with PG&E; you don't need EBCE's approval to install solar.
When you have solar and are a PG&E bundled customer (not on EBCE service), you pay PG&E a monthly minimum charge and then the rest of your charges and credits are trued-up annually. On EBCE service, PG&E continues that process for their part of the bill (transmission, distribution, fees - but not generation), and you have a separate bill page showing your generation credits and debits with EBCE.
Updated 2023 NEM Policy:
Beginning with the 2023-2024 true-up cycle, customers on EBCE’s Standard EBCE NEM program can choose an annual true-up option or remain on our monthly true-up plan. Starting in January 2023, you will be able to select an annual true-up online or by emailing or calling a representative. You will have until February 28 to make your selection for the April 2023 cycle.
Click here to choose your true-up
Haga clic aquí para elegir su true-up
Monthly true-up: If you generate more electricity than you use in a given billing month, the excess generation credit accrues in your account. You pay for consumption on a monthly basis if you do not have enough NEM credits in your account balance to cover monthly charges. Monthly true-up customers receive annual payment for surplus generation at the April cash-out.
Annual true-up: You will not be billed monthly for generation service. Credits and debits for consumption and net generation roll over until the annual true-up in April. You may owe payment due to under-generation, or receive payment, at the April true-up.
EBCE will host two webinars in English to review these true-up options and our updated NEM policy. If you would like to request a webinar in a different language, please contact us at customer-support@ebce.org or 1-833-699-EBCE (3223).
The recording of the webinar is below.
Current EBCE NEM Policy Through April 2023:
Your meter tracks the amount of electricity you use versus the amount of electricity your solar system delivers to the grid.
When you produce more electricity than you consume, like in the middle of the day, that excess generation is credited and put in a “savings account.”
When you consume more than your solar system produced, you withdraw credits from that account. If you have insufficient credits accrued, EBCE will charge you for the net amount of energy you needed that month.
EBCE's NEM customers receive the same credits and charges from EBCE they received with PG&E. The key difference is that EBCE currently has a monthly true-up and will bill customers for any generation charges on a monthly basis, rather than waiting to send one bill per year (true-up) as PG&E does. This reduces the "bill shock" some customers experience if they are net annual consumers.
Every April will be the EBCE “cash-out” period when customers who produced more electricity during the year than they used will receive a cash-out payment for each kWh.
You continue to pay PG&E their minimum monthly delivery charge, and have your annual true-up with PG&E on your interconnection anniversary date for the services they provide.
Sample Bills with Explanation
Learn more about EBCE NEM: NEM Tariffs (PDF), EBCE's NEM One-page summary (PDF), and NEM FAQ.
