Net Energy Metering with EBCE

East Bay Community Energy aims to deliver clean, renewable energy to our customers at a competitive rate with a focus on local benefits. Those values are embodied in our commitment to honor the Net Energy Metering (NEM) benefit that PG&E customers receive, as well as future efforts to support and develop more local renewable energy projects. Most NEM customers have installed solar systems on their home or business, but NEM benefits also apply to customers that install small wind, biogas, and fuel cell systems to serve all or a portion of onsite electricity.

EBCE customers that generate electricity at their home or business and are approved for interconnection by PG&E will be automatically enrolled in EBCE’s NEM program. NEM is a program that allows you to receive compensation for the energy that you produce, most likely with your solar panels, and put onto the grid. EBCE provides a monthly bill credit and an annual cash-out to customers who produce more energy than they use over the course of a year. The NEM program encourages our customers to install systems that produce clean, renewable energy.

How it Works

    • Your meter tracks the amount of energy you use versus the amount of energy your system produces
    • When your system produces more energy than you are using at that point in time, the energy is put onto the grid and you receive a bill credit at at least the retail value of each kWh
    • Every April will be the EBCE “true-up” period when customers who produced more energy during the year than they used will receive a cash-out payment for each kWh. PG&E’s true-up period will coincide with your interconnection anniversary date.

Ongoing Bill Credit

Customer TypeBill Credit per kWh
Existing NEM customers as of 6/1/18Retail1
NEM customers interconnected after 6/1/18Retail
Low-income and municipal customers interconnected after 6/1/18Retail + $0.01

1 Equivalent to the generation rate you are charged for power received from EBCE

Annual Payout Credit

Customer TypeAnnual Payout Credit per kWh
Existing NEM customer as of 6/1/18PG&E Net Surplus Compensation (NSC)
NEM customers interconnected after 6/1/18The greater of: retail capped at $2,500 or the PG&E NSC rate
Low-income and municipal customers interconnected after 6/1/18Retail + $0.01

Annual April Cash-out

Every April, EBCE will pay customers who have a cash-out credit balance of $100 or more. The equivalent credit is then removed from the customer’s account. Credit balances of less than $100 will automatically be rolled over to the next month to be applied to future bills. For existing NEM customers (interconnected prior to 6/1/2018), this credit balance will be converted to the net surplus compensation rate. 

For “new” NEM customers (interconnected after 6/1/2018), the cash out value is equal to the retail value up to $2500 or the PG&E net surplus compensation (NSC) rate if greater than $2500. The retail value is equivalent to the generation rate you are charged for energy from EBCE. The NSC rate is based on a 12 month average of the market rate for energy. For “new” NEM low-income/municipal customers, the cash out value is equal to the retail rate + $0.01. For existing NEM customers (interconnected prior to 6/1/2018), the cash out value is equal to the total surplus kWh multiplied by the PG&E NSC rate.

Customers who opt out, close their electric account through PG&E, or move outside of the EBCE service area prior to the April billing cycle of each year are also eligible for the annual EBCE cash‐out process. 

Checks will be sent within 90 days of the last day of the billing period for EBCE’s true up bill to the mailing address on file. The EBCE true up bill is the first bill with a billing period that ends on or after April 1.

Enrollment Schedule

Enrollment will be based on the PG&E True-Up Date for each customer. Customers that have a PG&E True-Up Date from January to April were enrolled in April 2019. After April, enrollments are bimonthly; customers with May and June True-Up dates will be enrolled in June, July/August in August, September/October in October, and November/December in December.

Customers with NEM service who have received a notice from EBCE and wish to opt out can do so via the web, or by calling our call center at 1-833-699-3223. Customers who have not yet received an enrollment notice may opt in or out early by calling our call center and speaking to a representative.

Commercial accounts with a net metered system that was interconnected after June 1, 2018 were placed into EBCE generation service. Residential accounts with a net metered system that was interconnected after September 2018 were placed into EBCE generation service.

Rate Schedule

This policy will apply to all NEM rate schedules, including NEM and NEM2. EBCE mirrors PG&E rate schedules.

Net Energy Metering Tariff

Net Energy Metering Frequently Asked Questions