Bill Protection for Time-of-Use Rates

In May 2021, most residential electricity customers in Alameda County were placed on Time of Use rates as part of a statewide transition to support more renewable energy. The transition included a year of bill protection, which has now concluded.

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Pleasanton is Going Green

with 100% Renewable Energy

Photo of downtown Pleasanton sign

Your service will change to 100% California wind and solar power in January 2022.

In order to offer Pleasanton businesses and residents cleaner energy and to help the City of Pleasanton achieve its Climate Action Plan goals, the Pleasanton City Council voted to join East Bay Community Energy (EBCE) in November 2016. EBCE began serving residential, business, and municipal electricity customers throughout Pleasanton in April 2021. Customers were automatically placed on EBCE’s Brilliant 100 service, which offered customers 100% carbon-free electricity at the same price as PG&E. Brilliant 100 service is no longer offered as of January 2022.

Transitioning to 100% California wind and solar energy

In July 2021 the Pleasanton City Council voted to set the default electricity option for Pleasanton residents to EBCE’s Renewable 100 service starting in January 2022. Renewable 100 service is sourced from California wind and solar facilities, including a new wind farm in Livermore, and costs an additional 1 cent per kilowatt-hour above PG&E rates. That’s about $5 more per month for a typical home, and varies more widely for businesses based on amount of power used.

If you are currently signed up for Bright Choice, you will remain on that service and will not be part of this transition.

CUSTOMER TYPEDEFAULT SERVICE IN 2021DEFAULT SERVICE IN 2022 (no action needed)Choose a different service (action needed)
Residential standardBrilliant 100Renewable 100Choose Bright Choice
Residential with CARE, FERA, or Medical BaselineBright ChoiceBright ChoiceChoose Renewable 100
CommercialBrilliant 100Renewable 100Choose Bright Choice

Your Choices

EBCE also offers their Bright Choice service, which is priced 1% below PG&E rates and is approximately 5% more renewable energy than PG&E’s power. Customers who prefer to power their home or business with Bright Choice are welcome to do so, by clicking on Choose Bright Choice below. Take action by December 22 if you prefer to avoid automatic enrollment in Renewable 100. Customers who are on CARE, FERA, and medical baseline programs will remain on Bright Choice service automatically, but can still choose Renewable 100. Customers can change their EBCE service or return to PG&E service anytime.

EBCE and the City of Pleasanton will send notices in December and January to your PG&E billing address and an email to customers who have an email address on file with PG&E containing information about this service transition. To learn more about your electric service choices, please visit or or contact EBCE’s call center at 1-833-699-EBCE (3223) during business hours (9 am - 5 pm on weekdays).

More Information

EBCE hosted a series of webinars to review the basics about our service, and answered any questions. These webinars were recorded.