Have you been impacted by a power outage for more than 48 hours due to a severe storm?

If so, you might be eligible for compensation from PG&E. Call their outage hotline at 1-888-743-4743 to speak with someone about your particular outage. The payments will range from $25 to $100, depending on the length of the outage.

Details here

Rates

East Bay Community Energy makes choosing locally controlled energy easy for your household or business by keeping rates competitive and stable while providing carbon-free and renewable power.

Wind turbines in green fields at Altamont Pass, California

To view old rates, visit our historical rates page.

Below is a table of what changes and what stays the same with EBCE service.

What’s new What’s the same
Receive 1 bill each month X
Call PG&E to report outages and to start/stop service X
Net Metering (Solar Customers) X
CARE, FERA and Medical Baseline Allowance discounts X
PG&E employee discount X
Rate schedule (i.e. TOUC, EVA, B10) X
Competitive pricing X
100% carbon-free energy by 2030 X
Choice of energy providers X
More local energy programs X
A brighter future X

Solar Customers

East Bay Community Energy aims to deliver carbon-free, renewable energy to our customers at a competitive rate. Those values are embodied in our commitment to honor the Net Energy Metering (NEM) benefit that PG&E customers receive, and look for ways to increase the value installing local solar. Nothing says clean energy and local control more than generating renewable energy from your own home. Learn more on our Solar Customer page.

Special Rate Customers

As an EBCE customer, if you are currently enrolled in any of the below discount programs, you will continue to receive your discounts with us. There’s no need to re-apply; all enrolled customers will maintain their discounts with EBCE. Renewals and new enrollment applications are handled by PG&E – visit pge.com/financialassistance for more information.

California Alternate Rates for Energy (CARE) Program

Qualified households receive discounts on their energy bills through the California Alternate Rates for Energy (CARE) Program. CARE eligibility is based on public assistance program participation or based on the number of individuals in your household and total gross household income. This monthly discount is a minimum of 20% on electric rates. To learn more about CARE and how to apply, visit PG&E’s webpage about CARE.

Family Electric Rate Assistance (FERA) Program

The Family Electric Rate Assistance (FERA) Program provides a monthly discount on your electric bills. The program is designed for income-qualified households of three or more persons. The monthly discount is 12% on electric rates. To learn more about FERA and how to apply, please visit PG&E’s webpage about FERA.

Medical Baseline

Medical Baseline is a financial assistance program for residential customers that have special energy needs due to qualifying medical conditions. Qualifying customers are allocated a larger quantity of energy within the Baseline tier of low cost power. To learn more about Medical Baseline and how to apply, please visit PG&E’s webpage about Medical Baseline.

Low Income Home Energy Assistance Program (LIHEAP)

LIHEAP is a federally funded assistance program overseen by the California Department of Community Services and Development (CSD) and administered by 32 Action Agencies throughout California. Services include the Home Energy Assistance Program (HEAP), Energy Crisis Intervention Program (ECIP), and LIHEAP Weatherization. Visit California Department of Community Services & Development for more information.

EBCE’s proposed 2022-2023 rate changes: public comment period

East Bay Community Energy (EBCE) is committed to a robust and transparent rate-setting process, which includes input from our community. We invited the public to share your thoughts on EBCE’s 2022-2023 electric generation rates and our value proposition (the proposed financial benefit compared to PG&E’s rates) using one or more of the following three methods:

Online at a webinar

Below are recordings of the two webinars hosted by EBCE on May 26 and May 31

EBCE’s Proposed 2022-2023 Value Proposition Webinar (5/26/2022)

EBCE’s Proposed 2022-2023 Value Proposition Webinar (5/31/2022)

Written comments

Written comments were accepted by email and limited to 1,500 words maximum. All comments will be posted on this page for six months, and were due on June 3, 2022. A summary of public comments received will be part of the report to the Board on Wednesday, June 15, 2022. Links to full comments appear below

Written Public Comments on 2022-2023 Value Proposition and Rate Setting

Online at a public meeting

See the public meeting schedule, as well as directions for how to participate and a link for the Public Comment Speaker Form at: https://ebce.org/meetings

Background documents:

Historic

2022-2023