Bill Protection for Time-of-Use Rates

In May 2021, most residential electricity customers in Alameda County were placed on Time of Use rates as part of a statewide transition to support more renewable energy. The transition included a year of bill protection, which has now concluded.

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Marketing and Account Services

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Kelly Birdwell Brezovec

Senior Manager, Account Services

Kelly is the lead customer care representative for EBCE, overseeing the contact center, issue resolution, and procedures. Kelly has over 10 years of experience in the utility industry and has spent time at PG&E as an account manager and more recently as an energy efficiency and green power program manager at Alameda Municipal Power. Prior to the utility industry, Kelly worked in the semiconductor industry. She has an MBA in sustainability from Presidio Graduate School and a BS in engineering from the University of Illinois at Urbana-Champaign.

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