New call center hours

EBCE's call center is now open Monday - Friday from 9AM-5PM excluding holidays. During these business hours you can reach a customer service representative at 1-833-699-EBCE (3223). After hours, you can use our automated phone system or website to make changes to your account.

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Who We Are

Our Team

Marketing and Account Services

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Lori Dynes

Programs Marketing Manager

As the programs marketing manager for EBCE, Lori is responsible for creating awareness of EBCE energy and energy-related products, and to encourage customer participation in EBCE programs. A marketing professional with over two decades in the industry, Lori has worked at some of the most valued brands including Wells Fargo, Pacific Gas & Electric Co., and the United Way of the Bay Area as well as stellar small and mid-sized firms. Lori received her bachelor’s degree in Advertising from San Jose State University.

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