Our Response to COVID-19

Man delivering a package of food with a mask and gloves on for social distancing

The coronavirus is having a profound impact on our everyday lives, and is taking an economic toll on residents and businesses throughout Alameda County. EBCE has made addressing this crisis a top priority. EBCE has taken several immediate actions to help our community during the COVID-19 crisis, and we are planning to do more. We will use this webpage to keep you updated on the latest news and information.

Flexible Bill Repayment Options

EBCE has suspended the return of non-paying customers back to PG&E service and is suspending collections activities. While EBCE does not ever shut off power to customers, during normal operations — after providing notices and a grace period to non-paying customers — EBCE eventually returns these customers back to PG&E service. Currently, all of EBCE’s collections and customer return activities have been suspended. EBCE is also working to implement flexible payment plans for customers impacted by the Covid19 crisis.

Local Jurisdiction Relief Funding

EBCE has committed to contributing over $1,000,000 to the fifteen communities we serve to support their relief efforts. To date, EBCE has partnered with its member communities to support the following initiatives and is actively expanding this list.

City/County Relief Funds and Recovery Efforts
Berkeley Relief Fund$79,000
Hayward Community Relief Fund$126,500
Oakland COVID-19 Relief Fund$278,500
Alameda County COVID-19 Disaster Relief Emergency Fund/Disaster Relief Recovery Fund$88,500
San Leandro$79,000
Fremont Family Resource Center$193,000
Local Medical/Healthcare Support
UCSF Benioff Children's Hospital Oakland$25,000
St. Rose Hospital (Hayward)$15,000
Alameda County Health System Foundation$40,000
Axis Health (Pleasanton)$10,000

Donation to Local Food Agencies

EBCE’s board approved $70,000 in grants to local support programs at Alameda County Community Food Bank and Meals on Wheels of Alameda County. EBCE encourages companies, organizations, and individuals who are able to do so to also make contributions to local businesses and support programs. With this funding, EBCE launched a corporate match program for donations that more than doubled EBCE’s contribution. See this press release for a list of the generous donors.

Community Grant Fund

EBCE has allocated over $300,000 in additional funds to use in our response to COVID-19 for community grants. EBCE is currently developing its plan to deploy these funds.

In April 2020, East Bay Community Energy issued a solicitation to provide small grants to community-based organizations (CBOs) serving residents and/or businesses in EBCE’s service area. Specifically, EBCE seeks to help those who have been impacted by the COVID-19 health crises. The results for the first round of awards (granted in April 2020) can be found here. The results for the second round of funding (granted in May 2020) can be found here.

JULY 2020 UPDATE: EBCE is now accepting applications for round 3 of grants. EBCE has allocated $200,000 in additional funds to use in our response to COVID-19 for community grants. Applicants are eligible for a grant up to $10,000 in this funding cycle. Local non-profits encouraged to apply. Details here (PDF).

For more information, contact Feby Boediarto at fboediarto@ebce.org.

You can help

Fund COVID-19 emergency response efforts directly by making a donation to these organizations:

Alameda County Community Food Bank

Meals on Wheels of Alameda County